Remote working has been, until very recently, the exception rather than the rule. With the development of the current public health crisis, declared a pandemic by the World Heath Organization, this has all been flipped on its head. Millions are suddenly coming to terms with a different way of working, using communications interfaces that can do more than just help them make audio calls with colleagues and customers.
Unified Communications and Collaboration (UCC) may be new to some, but is already familiar to lots of organizations. The good news is that adoption is fast and intuitive. Now that the UCC genie is out of the bottle, many more people are going to stick by its benefits – long after this terrible outbreak is in the past.
In a nutshell, UCC is the ability to communicate from any place, on any device, at any time – via voice and video calling, messaging, and virtual meeting rooms. Rather than being an adjunct to everyday business processes, it can be integrated with key applications and workflows.
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VPN for Remote Connectivity
Having access to business resources and files is critical when working away from the office. Equally important is being able to access those files securely, just as if you were in the office. This is where a Virtual Private Network (VPN) plays a part. Having a VPN establishes a secure connection directly to your office, no matter if you are at home or on a public Wi-Fi network.
Multi-factor authentication is a security measure that requires two or more forms of verification in exchange for access. An example is when you log into an online bank account for the first time. The bank may ask for a password and also send you a text message with a code to enter. Now you have multiple authentication factors: the password and the SMS code. Using multiple pieces of information to authenticate will improve security by making it more difficult for attackers to gain unauthorized access. Hackers need to snag more than just a single piece of information to break in.